Actinic Upgrades Service

If you have recently upgraded your Actinic website or you are about to, Website Designed can offer you some assistance. As new features, enhancements and bug fixes are released, it is often necessary to upgrade the version of Actinic you are using. This is not limited to just the large version changes such as version 7 to version 8, as there are always interim versions released. On version 8 for example, we have had ten interim versions released.

Actinic Upgrade Problems

If your existing store is not heavily customised, the software upgrader can often do a very good job, however it can still run into difficulty. After upgrading it is usually quite clear how it has gone by viewing your store on the preview window, however always check carefully as things can sometimes be missed. It is best to upload your store, make some purchases online and check the links to move around your store. You even have the option to upload your store in test mode while you confirm that all is well.

Upgrade And Repair Service

If you find that the upgrader has not worked too well and it is a little out of your ability to repair the problems, do not worry, we offer a speedy upgrade and repair process and we will get you back on the road before you know it. We can often turn an upgrade problem around within 24 hours, however this will have to be discussed at the time of your enquiry.

Actinic Support Contracts

We also provide a monthly support contract solution, where you pay for a set amount of days support each month and tell us what you would like completed in this time. This time can be used to upgrade your store or anything else you require. We are happy to undertake any aspect of your site maintenance during our contract period. If you would like some further advice on our support contracts, please do not hesitate to contact us.

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